Privacy Policy

Last updated: September 30, 2026

Xianyou County Luosenqiao E-Commerce Co., Ltd. (“Pawlinora,” “we,” “us,” or “our”) operates this website. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit our website or place an order.

Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect information such as your name, billing and shipping address, email address, phone number, order details, and account information.

When you make a payment, payment information is handled by the payment provider you choose. We do not store your full payment card number or security code on our website.

Our website may also collect technical information, such as your IP address, browser type, device information, and how you use the website. Cookies and similar technologies may be used to keep the website working, remember your preferences, and help us understand website activity.

How We Use Your Information

We use your information to:

• process and fulfill orders;
• arrange shipping and provide order updates;
• respond to questions and customer service requests;
• manage your account, if you create one;
• maintain and improve our website;
• help protect our website and customers from fraud or misuse; and
• meet legal and accounting requirements.

Payments

Payments are processed by third-party payment providers, such as PayPal or other payment methods displayed at checkout. Your payment is also subject to the payment provider’s own privacy policy and terms. Please review those policies before submitting payment information.

Sharing Your Information

We may share only the information needed to operate our store with service providers, such as payment processors, shipping and delivery providers, website hosting providers, and technical support providers. These providers may use the information only to provide services to us or as otherwise permitted by law.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or website.

Cookies

Our website uses cookies and similar technologies for essential website functions, such as keeping items in your cart and remembering certain preferences. Some service providers may also use cookies to process payments, provide website features, or help us understand website traffic.

You can manage cookies through your browser settings. Disabling some cookies may affect how parts of the website work.

Data Retention

We keep order and transaction information for as long as needed to fulfill orders, provide customer service, maintain business records, and meet legal obligations. If you have an account, you may ask us to update or delete certain account information, subject to information we must retain for legal or business purposes.

Your Choices and Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of certain personal information, or to object to or restrict some uses of it.

To make a privacy-related request, contact us through the Contact Us page on this website. Please include enough information for us to understand and respond to your request. We may need to verify your identity before completing certain requests.

Children’s Privacy

This website is intended for a general audience and is not directed to children. We do not knowingly collect personal information from children where parental consent is required by law. If you believe a child has provided personal information to us, contact us through the Contact page so we can review the request.

Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Any update will be posted on this page with a revised “Last updated” date.

Contact Us

For questions or requests about this Privacy Policy, contact Xianyou County Luosenqiao E-Commerce Co., Ltd. through the Contact Us page on this website.